For merchants
Claim or correct your listing
If we have your payment options wrong, tell us and we will fix them. Every claim is checked against evidence before the record changes.
What we will change on your say-so
Anything you can point at published evidence for. If your checkout accepts USDC on Base and our record says Ethereum, send the URL and we will correct it, log the change in What’s Changed, and re-date the verification.
What we will not change
The verification status itself, on request. That is an editorial judgement about the strength of available evidence, and a merchant asking for a green badge is not evidence. Publish the detail on your own domain and the badge follows automatically — that is the whole mechanism, and it is described in the verification methodology.
We also will not remove a factually accurate listing because it is unflattering. If a record says your crypto option is region-locked or that your documentation contradicts itself, and that is true, it stays. Correct the underlying thing and we will happily re-verify.